Solenne was offered installments to pay her €11,721,000,000,000,000 ($15,379,124,100,000,000) phone bill.
Solenne San Jose, from Pessac outside Bordeaux, said she received a huge shock when she opened the bill for 11,721,000,000,000,000 euros.
The phone company, Bouygues Telecom, initially told her there was nothing they could do to amend the computer-generated statement and later offered to set up installments to pay off the bill.
In the end, the company admitted the bill should have been for 117.21 euros only, and eventually waived it altogether.
It has also apologized for the gaffe, which it says was down to a printing error and a subsequent misunderstanding between the client and staff at their call center.
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